{"id":5333,"date":"2026-05-12T10:00:38","date_gmt":"2026-05-12T10:00:38","guid":{"rendered":"https:\/\/solution.bank\/beware-of-new-phone-scams-how-to-spot-them-and-protect-yourself\/"},"modified":"2026-05-12T10:13:41","modified_gmt":"2026-05-12T10:13:41","slug":"beware-of-new-phone-scams-how-to-spot-them-and-protect-yourself","status":"publish","type":"post","link":"https:\/\/solution.bank\/en\/beware-of-new-phone-scams-how-to-spot-them-and-protect-yourself\/","title":{"rendered":"Beware of new phone scams: how to spot them and protect yourself"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]In recent months, new and increasingly sophisticated phone scams have been spreading, known as the \u201cfake police officer\u201d or \u201cfake bank representative\u201d scams.<\/p>\n<p>Scammers initially send text messages or make calls with fake alerts about suspicious activity on the account or card. The victim is then contacted again by a number that appears to belong to the bank or law enforcement. <\/p>\n<p>In fact, this is a technique called spoofing, which allows the caller&#8217;s number to be masked.<\/p>\n<p>During the call, the scammers ask for personal information and\u2014by playing on a sense of urgency and fear\u2014try to convince the customer to make immediate bank transfers to accounts held by unknown individuals, under the pretext of \u201ckeeping the money safe.\u201d<\/p>\n<p>Always remember:<\/p>\n<ul>\n<li>No bank or law enforcement agency will ever ask for bank transfers or sensitive information over the phone;<\/li>\n<li>No official is asking anyone to keep quiet about alleged ongoing investigations;<\/li>\n<li>Bank transfers to unknown recipients are a red flag.<\/li>\n<\/ul>\n<p>What to do if you suspect:<\/p>\n<ul>\n<li>hang up immediately;<\/li>\n<li>Do not provide personal or banking information;<\/li>\n<li>contact your Solution Bank branch directly;<\/li>\n<li>If in doubt, call 112.<\/li>\n<\/ul>\n<p>Our customers&#8217; safety comes first. Staying informed is the first step toward staying safe. <\/p>\n<p>If you have even the slightest suspicion of fraud or receive an unusual or suspicious request, please don\u2019t hesitate to contact us by email or by calling your branch directly. <a href=\"https:\/\/solution.bank\/en\/the-bank\/branches\/\">(Click here for the list of Solution Bank branches)<\/a>[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; flex_gap_desktop=&#8221;10px&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221;&#8230;<\/p>\n","protected":false},"author":5,"featured_media":5330,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[60],"tags":[],"class_list":{"0":"post-5333","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-60"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Watch out for new phone scams| Solution Bank<\/title>\n<meta name=\"description\" content=\"New phone scams. 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Staying informed is the first step toward protecting yourself.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/solution.bank\/en\/beware-of-new-phone-scams-how-to-spot-them-and-protect-yourself\/\" \/>\n<meta property=\"og:site_name\" content=\"Solution Bank\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SolutionBank\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-05-12T10:00:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-12T10:13:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/solution.bank\/wp-content\/uploads\/2026\/05\/copertina.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Marco Portolani\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Marco Portolani\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/solution.bank\\\/en\\\/beware-of-new-phone-scams-how-to-spot-them-and-protect-yourself\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/solution.bank\\\/en\\\/beware-of-new-phone-scams-how-to-spot-them-and-protect-yourself\\\/\"},\"author\":{\"name\":\"Marco Portolani\",\"@id\":\"https:\\\/\\\/solution.bank\\\/en\\\/#\\\/schema\\\/person\\\/c2bfff8f034138f58376f07d87957dd1\"},\"headline\":\"Beware of new phone scams: how to spot them and protect yourself\",\"datePublished\":\"2026-05-12T10:00:38+00:00\",\"dateModified\":\"2026-05-12T10:13:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/solution.bank\\\/en\\\/beware-of-new-phone-scams-how-to-spot-them-and-protect-yourself\\\/\"},\"wordCount\":436,\"image\":{\"@id\":\"https:\\\/\\\/solution.bank\\\/en\\\/beware-of-new-phone-scams-how-to-spot-them-and-protect-yourself\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/solution.bank\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/copertina.jpg\",\"articleSection\":[\"2026\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/solution.bank\\\/en\\\/beware-of-new-phone-scams-how-to-spot-them-and-protect-yourself\\\/\",\"url\":\"https:\\\/\\\/solution.bank\\\/en\\\/beware-of-new-phone-scams-how-to-spot-them-and-protect-yourself\\\/\",\"name\":\"Watch out for new phone scams| Solution Bank\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/solution.bank\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/solution.bank\\\/en\\\/beware-of-new-phone-scams-how-to-spot-them-and-protect-yourself\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/solution.bank\\\/en\\\/beware-of-new-phone-scams-how-to-spot-them-and-protect-yourself\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/solution.bank\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/copertina.jpg\",\"datePublished\":\"2026-05-12T10:00:38+00:00\",\"dateModified\":\"2026-05-12T10:13:41+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/solution.bank\\\/en\\\/#\\\/schema\\\/person\\\/c2bfff8f034138f58376f07d87957dd1\"},\"description\":\"New phone scams. 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